Hi, I am Jayneesh, a product manager

― My background

I am a seasoned Digital Product Manager with extensive experience in leading AI-driven projects, such as the Scotiabank Chatbot, resulting in significant cost savings and high customer satisfaction. I have a strong background in product management, user experience research, and cross-functional team collaboration, with a proven track record of shipping high-value products that drive engagement through innovative digital solutions.

― Skills

Agile Product Development
Communication
Prioritization
Collaboration
Leadership

― Work experience

Senior Product Owner

Amway
March 2019 - May 2021

Developed and deployed Amway’s first IoT (Internet-of-Things) Product experience as part of Amway’s Connected Home Portfolio.

― Education

Visvesvaraya Technological University (VTU)

Bachelor's degree, Computer Science / 2009-2013 / Bengaluru, KA, India

State University of New York (SUNY) at Buffalo

Master's degree, Computer Science / 2015-2017 / Buffalo, NY, USA

― Certification

Certified Scrum Product Owner

International Scrum Institute / 2018

Senior Digital Product Manager

Scotiabank
May 2021 - Present

Led the development of the Scotiabank Chatbot, which is the first AI-enabled digital experience for the Scotiabank Mobile App and includes a live chat experience.

Product Owner

Amway
April 2017 - March 2019

Led a global, cross-functional team to develop a mobile app for independent business owners, enhancing their social media engagement and boosting digital sales.

Business Systems Analyst

Service One
June 2014 - July 2015

Gathered requirements for the creation a domain name registration system of local web space registrars.

Technical Analyst

IBM
September 2013 to June 2014

Supported the development of the an employee support portal for Jaguar-Land Rover and American Express.

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